Services

About 2
6th October 2016
Jobs
6th October 2016

Services

Peak Answers can deliver you a wide ranging menu of market research and data collection services tailored exactly to your own circumstances and project specifications.

You can choose all or a combination of the main services we offer below or talk to us about designing, putting together and delivering your own research projects to your bespoke requirements.

“I always feel very confident when discussing a potential project with one of my clients because I know Peak Answers will do a great job if research is required.”

Philip Lucas, Director, The Education Marketing Practice

Whilst Peak Answers has a wide sweep of experience,
we would claim a particular depth of expertise in the following areas:

  • Customer satisfaction research
  • Brand awareness studies
  • Business-to-business interviewing
  • Hard-to-reach audiences
  • Financial services research
  • Qualitative recruitment

Our Services

Telephone data collection

Business interviewing
Whilst you pose the questions, we get you all the answers. Our highly skilled B2B interviewers are experienced at managing campaigns across all business sectors and at all levels. They are trained to deal with inbound call ‘gate keepers’ and make contact with the appropriate respondents for both quantitative and qualitative research and data collection.
Consumer interviewing
Our team is highly adept and adaptable to cover any topic or subject matter. This gives you the confidence that whether we are discussing energy supply, the performance of a pension provider or insurance claims feedback, we have the expertise to deal with respondents of all age demographics and backgrounds.
Qualitative recruitment
Our team is well versed in the recruitment of suitable candidates for longer interview processes with greater depth and analysis. We can help you get the best out of your focus groups and workshops in both business and consumer audiences.
Business interviewing
Whilst you pose the questions, we get you all the answers. Our highly skilled B2B interviewers are experienced at managing campaigns across all business sectors and at all levels. They are trained to deal with inbound call ‘gate keepers’ and make contact with the appropriate respondents for both quantitative and qualitative research and data collection.
Consumer interviewing
Our team is highly adept and adaptable to cover any topic or subject matter. This gives you the confidence that whether we are discussing energy supply, the performance of a pension provider or insurance claims feedback, we have the expertise to deal with respondents of all age demographics and backgrounds.
Qualitative recruitment
Our team is well versed in the recruitment of suitable candidates for longer interview processes with greater depth and analysis. We can help you get the best out of your focus groups and workshops in both business and consumer audiences.

Online data collection

Management of all stages of the field process

Consultancy & project management
Peak Answers can provide advice, guidance, support and leadership on all aspects of your research, fieldwork and data collection.
Survey programming
We can help manage the survey process with in-house scripting for both computer assisted telephone interviewing (CATI) and online surveys.
Sample sourcing
Our established links with specialist sample suppliers means we can source the most appropriate contacts and give you access to the demographic and industry lists of people you need to approach.
Coding/verbatims
Our accurate incorporation of coded responses into data files and the provision of clean verbatim, ‘word-for-word’ comments means that you get reliable feedback and high quality data.
Transcription
If you are undertaking qualitative studies, we can provide you with clean, accurate transcriptions.
Translation services
Our multilingual expertise and access to specialist providers means we can work for you across international borders.
Data file production
We deliver you cleaned data in all the standard formats you would expect, including Excel, TripleS, and SPSS.
Table production
We can present you with your research project results in accordance with your specifications for the tabulation of research data.

“Peak Answers has a strong group of experienced B2B interviewers who get to grips with the more technical aspects of the research topic.”

Dave Hassall, Owner, DH Research Ltd

Contact us today

If there’s anything you would like to discuss,
clarify or ask us, just get in touch today.